Field Support Services - メーカー・企業と製品の一覧

Field Support Servicesの製品一覧

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Field Support Service

Field Support Service

We can provide extensive support for hardware-related tasks! Our services can flexibly accommodate both comprehensive support and partial assistance!

Our company provides "Field Support Services." We can assist with a wide range of hardware tasks, including planning schedules for new rack installations and the addition or relocation of equipment at data centers and other locations. We also offer support for tasks such as racking and initial setup of network switches, as well as maintenance and support, providing services from the configuration to the installation of newly purchased client devices. 【Service Details】 1. Support for the installation and relocation of racks and servers, including data erasure associated with relocation. 2. Support for initial setup and maintenance of network switches. 3. Support for kitting client devices and managing on-site deployment tasks. *For more details, please refer to the PDF document or feel free to contact us.

  • maintenance

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Field Support Service

Field Support Service

We provide "on-site services" in an efficient manner based on our extensive track record and experience.

Our company provides "on-site services" necessary for the operation and management of your IT system, such as creating individual specifications for master setups before bulk replacements, pre-installation, and delivery and installation at designated locations, using efficient methods based on our extensive track record and experience. Additionally, we efficiently manage operational tasks such as monitoring operational status, rapid response to failures, and on-site investigations, working together with our customers to achieve "stable IT system operations" through our "IT operation maintenance service." Please feel free to contact us if you have any requests. [Services We Offer] ■ Field Support ■ IT Operation Maintenance Service ■ Network Services ■ Product Maintenance & CE Help Desk *For more details, please download the PDF or feel free to contact us.

  • others

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Field Support Service

Field Support Service

High responsiveness by professional staff! Shortening lead times and achieving prompt on-site support.

M-Tech Co., Ltd. offers high-quality "Field Support Services" that are cost-effective. We provide prompt and high-quality on-site installation services according to our customers' needs. In the event of equipment failure, we quickly resolve issues with rapid replacements, supporting the continuity of operations. Additionally, by performing initial equipment setup in advance, we deliver the equipment in a state ready for immediate use by the customer. 【Features】 ■ Equipment storage ■ Coverage across Hokkaido ■ SLO/SLA compliance ■ ISMS certification obtained ■ High service capability *For more details, please download the PDF or feel free to contact us.

  • others

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Field Support Service

Field Support Service

We provide high-precision in-store promotional services by repeatedly verifying and improving results!

In our "Field Support Service," we conduct interviews to identify challenges and achievement goals related to current in-store strategies. We design operations for in-store activities by utilizing our know-how, including staff placement plans and the creation of performance standards. Daily activity reports and in-store conditions can be checked at any time through our reporting system. After the activities commence, we manage staff and operations to achieve the directives and implement continuous advantageous developments, providing results for in-store promotions. 【Features of Our Service】 ■ Field staff patrol stores to enhance promotions ■ Establish efficient operational systems through detailed business design ■ Thorough business control centered around supervisors ■ Visualization of store conditions through our system ■ Performance verification and improvement proposals based on accumulated data ■ Regular joint meetings and activity reviews *For more details, please download the PDF or feel free to contact us.

  • others

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Field Support Service

Field Support Service

Nationwide support! We provide one-stop support from single functions to comprehensive services.

Our "Field Support Service" utilizes approximately 21,000 full-time employees across the entire group and 45 sales locations nationwide to provide rapid CE support to various regions. By creating procedural documents and managing operations on the day of service, we can standardize work quality independent of CE skills. Furthermore, we can establish a flexible system tailored to your needs, covering not only kitting but also planning proposals, post-implementation follow-up, and repairs. Please feel free to consult us with your requests. 【Supported Devices and Services】 ■ PC ■ Server ■ Mobile and Wearable ■ Surveillance and Security ■ Industrial Equipment and IoT, etc. *For more details, please download the PDF or feel free to contact us.

  • Other PCs and OA equipment
  • others
  • Customer Support

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Field Support Service

Field Support Service

From a single visit request to nationwide simultaneous deployment operations.

We undertake technical and business onsite services for companies, facilities, and private homes, from a single visit to nationwide deployment. We partner with approximately 900 businesses to provide technical and business onsite services across the country for companies and private homes. We offer optimal personnel and handle everything from the provision of technology and know-how to business operations. We can manage the entire process, including the creation of work procedures and deployment plans, progress management, and post-completion reporting. *For more details, please download the PDF or feel free to contact us.

  • others

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